Power Users Program
GUIBO Power Users: Early access program for tour operators and agencies to test new features, provide prioritized feedback, and improve travel experiences through collaborative app development.
What Are Power Users?
Power Users are select users who gain early access to the latest GUIBO features before general release. This exclusive program allows you to test new functionalities, provide valuable feedback, and directly influence the app's development.
Becoming a Power User
Power Users are typically experienced partners from tour operators who:
Have regular interaction with the GUIBO platform
Are interested in innovative travel technology
Want to shape better travel experiences for their customers
Can provide consistent, quality feedback
If you're interested in becoming a Power User and gaining early access to new features, please open a ticket through our support system.
Providing Valuable Feedback
The quality of feedback significantly impacts how effectively we can address issues. While we review all submissions, our ability to implement improvements depends on the information provided.
Feedback Prioritization
When submitting feedback, please use this prioritization scale:
Highest: Critical bug blocking core functionality
High: Significant issue that substantially limits usage
Medium: Relevant problem with acceptable workarounds
Low: Minor issues with minimal impact
Lowest: Cosmetic bugs or improvement suggestions
A realistic classification from your end customers' perspective helps us understand the true impact of issues.
Effective Bug Reporting
The most actionable feedback includes:
Exact steps to reproduce the bug
Detailed description in the ticket
A video demonstrating the bug (when possible)
Bugs that can be consistently reproduced receive priority attention. While non-reproducible issues may be reported, they are considerably more challenging to investigate and resolve.
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