What are the iOS minimum requirements for the Tour Guide App?
Minimum system requirements for using the GUIBO Tour Guide App on iOS devices
Minimum iOS Requirements for GUIBO App
iOS Version Requirements
The GUIBO Tour Guide App requires iOS 16 or newer to function properly. Older versions of iOS are not supported.
Issues with Unsupported Devices
When attempting to use the GUIBO app on devices with iOS 15 or earlier, you may experience:
White screen on app launch
App crashes
Navigation features not working
Map display problems
Recommended Solution
If you're experiencing these issues, check your iOS version under Settings → General → About → Software Version.
Options if your device doesn't support iOS 16:
Use a different device that meets the minimum requirements
Access the release page through your web browser to download maps and documents
Contact your tour operator for alternative travel document options
Why We Require iOS 16
iOS 16 includes critical updates for:
Modern mapping and navigation technologies
Location tracking accuracy
Battery optimization
Security features
These features are essential for providing reliable navigation and a smooth user experience during your travels.
Note: Even Apple no longer supports iOS 15 with security updates. For both security and functionality reasons, we recommend using a device that can run current iOS versions.
Explanation for your travelers
Why Older iOS Devices Are Not Supported
Our Tour Guide App requires iOS 16 or newer to function properly. Unfortunately, some older devices (including iPhone 7 and earlier models) cannot update to iOS 16.
These requirements exist because modern navigation features, accurate GPS tracking, and map rendering rely on technologies only available in newer iOS versions. Even Apple no longer provides security updates for iOS 15.
We recommend using our web-based release page to access your travel documents, or downloading the app on a compatible device. We can also provide printed materials upon request.
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