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  • What's new @GUIBO
    • Power Users Program
  • Get Started
    • Intro to GUIBO
    • Getting started
      • Initial account setup
      • Prepare library
      • Create your first guidebook
      • Publish to travelers
    • Support
  • Content Management
    • Overview
    • Routes, POIs and Markers
      • Routes
        • Edit route
        • Edit route data
        • Turn-by-turn directions
      • Markers
    • Textpages
    • Libraries
      • Import POIs from libraries (manuel)
      • Import Pois from libraries (automatic)
        • Import Geo Data (linked to libary)
      • Import textpages from libary
        • turn by turn navigation (App/PDF)
    • Language & Translation
  • Publishing
    • How to publish
      • Personalized Accommodation
    • Release Page
    • Tour Guide App
      • Photo Competition
      • App publishing
        • External links
        • Testcode & Download Code
      • White-label App
      • Traveler feedback
    • Roadbook PDF
      • Publishing Roadbooks
      • Customizing Roadbooks
    • Webshop Maps
    • B2B Network
  • Developers
    • Releases API
      • Release | Create guidebook release
      • Release | Read release details
      • Release | Update release details
      • Release | Revoke guidebook release
      • Release | Add documents to release
      • Release | Delete documents in release
    • Content API
      • Content | Create and update routes
      • Content | Create and update Point-Of-Interests (POIs)
      • Content | Create library or guidebook
      • Content | Create category
      • Content | Create text page
  • Administration
    • Users & groups
    • Data backup
  • FAQ
    • Which image types does GUIBO support?
    • How can I test my guidebooks on the smarthone?
    • Support System: How do I create an "App Issue"
    • Support System: How to create a ticket?
    • Support System: How do I assign the correct priority to a ticket?
    • Support System: How to make a screenshot?
    • How are the towns on guidebook overview maps selected?
    • Navigation Issues
    • What are the iOS minimum requirements for the Tour Guide App?
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On this page
  • Minimum iOS Requirements for GUIBO App
  • iOS Version Requirements
  • Issues with Unsupported Devices
  • Recommended Solution
  • Why We Require iOS 16
  • Explanation for your travelers
  • Why Older iOS Devices Are Not Supported
  1. FAQ

What are the iOS minimum requirements for the Tour Guide App?

Minimum system requirements for using the GUIBO Tour Guide App on iOS devices

Minimum iOS Requirements for GUIBO App

iOS Version Requirements

The GUIBO Tour Guide App requires iOS 16 or newer to function properly. Older versions of iOS are not supported.

Issues with Unsupported Devices

When attempting to use the GUIBO app on devices with iOS 15 or earlier, you may experience:

  • White screen on app launch

  • App crashes

  • Navigation features not working

  • Map display problems

Recommended Solution

If you're experiencing these issues, check your iOS version under Settings → General → About → Software Version.

Options if your device doesn't support iOS 16:

  1. Use a different device that meets the minimum requirements

  2. Access the release page through your web browser to download maps and documents

  3. Contact your tour operator for alternative travel document options

Why We Require iOS 16

iOS 16 includes critical updates for:

  • Modern mapping and navigation technologies

  • Location tracking accuracy

  • Battery optimization

  • Security features

These features are essential for providing reliable navigation and a smooth user experience during your travels.


Note: Even Apple no longer supports iOS 15 with security updates. For both security and functionality reasons, we recommend using a device that can run current iOS versions.

Explanation for your travelers

Why Older iOS Devices Are Not Supported

Our Tour Guide App requires iOS 16 or newer to function properly. Unfortunately, some older devices (including iPhone 7 and earlier models) cannot update to iOS 16.

These requirements exist because modern navigation features, accurate GPS tracking, and map rendering rely on technologies only available in newer iOS versions. Even Apple no longer provides security updates for iOS 15.

We recommend using our web-based release page to access your travel documents, or downloading the app on a compatible device. We can also provide printed materials upon request.

PreviousNavigation Issues

Last updated 6 days ago