Last Mile Navigation
Extend the planned route to the traveler's booked accommodation with on-demand routing in the Tour Guide App.
When the traveler nears their booked accommodation, the app offers to continue navigation directly to the entrance — and lets the traveler decide when to leave the planned route.
Available in the GUIBO App and all white-label app variants.
How it works
Smart detection — The app monitors progress against the planned route. Proximity is detected as the traveler nears the route end or the hotel.
Accommodation icon appears — A new icon shows on the map and stays visible from this point on. The traveler can tap it to navigate to the hotel at any time.
Proactive dialog — A prompt asks whether to continue on the planned route or navigate directly to the hotel.
Dynamic routing — When the traveler accepts the prompt or taps the icon, the app calculates a new route from the current GPS position to the accommodation entrance.
Why the traveler is asked
The accommodation may be located before the end of the planned route — for example, the route can continue past the hotel to a village or viewpoint that is part of the tour operator's itinerary.
The prompt makes this explicit so the traveler can decide whether to:
Continue on the planned route and navigate to the hotel later
Leave the route now and navigate directly to the hotel
This keeps the traveler in control and prevents them from missing curated content by being routed to the hotel automatically.
Prerequisites
The following conditions must be met for the feature to trigger.
Personalized Accommodation
Must be added to the current release
Proximity
The accommodation is located within 10 km of the day's planned route
Destination POIs
Each stage must have a destination POI to link the accommodation
Feature toggle
Automatic route calculation to hotel enabled in account settings
Hotels and Stages
Must be configured correctly in the backend
App Location Permissions
The Location permission must be set to "Always"
Navigation
Navigation is active: either the main route or an already started Last-Mile route (The user is not navigating on an ad hoc route)
Troubleshooting: When is no Last-Mile route generated?
There is no accommodation with a matching arrival date.
The accommodation is more than 10 km from the end of the day's route.
The accommodation is located less than 100 m from the route.
Activation
Open Account Settings
Find Automatic route calculation to hotel
Toggle the setting on
Once enabled, the feature triggers automatically for every release that meets the prerequisites.
Related
Personalized Accommodation — Add booking-specific accommodations and stage destinations
First Mile Navigation — Guide travelers onto the curated route
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