# FAQ

- [Which image types does GUIBO support?](/faq/which-image-types-does-guibo-support.md)
- [How can I test my guidebooks on the smarthone?](/faq/how-can-i-test-my-guidebooks-on-the-smarthone.md): This article describes how tour operators can download and test guidebooks without creating chargeable download permissions.
- [Support System: How do I create an "App Issue"](/faq/support-system-how-do-i-create-an-app-issue.md): Creating a ticket in the support system for issued regarding the smartphone app
- [Support System: How to create a ticket?](/faq/support-system-how-to-create-a-ticket.md): When you are facing an unexpected behaviour in GUIBO or the GUIBO App, the best way to notify us is by creating a ticket in the support system.
- [Support System: How do I assign the correct priority to a ticket?](/faq/support-system-how-do-i-assign-the-correct-priority-to-a-ticket.md): Here you'll find a prioritization guide. This will help you to determine the correct priority for your request.
- [Support System: How to make a screenshot?](/faq/support-system-how-to-make-a-screenshot.md): Screenshots are helpful for our developers to understand the issue and make it easier for you to describe the symptoms of your issue. This helps us to resolve your issue faster.
- [How are the towns on guidebook overview maps selected?](/faq/how-are-the-towns-on-guidebook-overview-maps-selected.md): Overview maps are included in the guidebook booklets and can be used in websites and printed material.
- [Navigation Issues](/faq/navigation-issues.md): An overview of possible issues during your route navigation and how you can fix them.
- [What are the smartphone requirments for the Tour Guide App?](/faq/what-are-the-ios-minimum-requirements-for-the-tour-guide-app.md): Minimum smartphone requirements for using the GUIBO Tour Guide App.